Sapphire House Antwerp, Autograph Collection

After reading some previous reviews I was a little hesitant to book. However, it turned out to be one of the best hotels we ever stayed at, so I can't understand previous guests complaints. The location is excellent, it's walking distance to everything in the city centre. The staff were so welcoming and professional, at reception and in the breakfast room. I asked for a flatter pillow and they provided one immediately. The breakfast selection was amazing! The bedrooms were beautiful, comfortable and had the highest ceilings I had ever seen in a hotel room! We had a ground floor room facing the inner courtyard and it was so lovely and quiet, not a sound. The bathroom accessories were so nice I ordered the products, Gemology online later. We would stay here every time we visit Antwerp - an excellent hotel. Thank you to all the amazing friendly staff there for your great service.

Great location, accessing both old Antwerp and the train station / diamond district Lots of common spaces Quite appealing architecture Can access city parking lot directly through hotel basement

Nicely decorated hotel, great location. Quiet while close to city center. I also used the gym and it had all I needed.

Front desk personnel were very helpful to us as first time travelers to Antwerp. Lobby and common area decor was exceptional. Breakfast were great with a wide variety of choices.

Everything about our stay at this hotel was perfect. Located in the center of Antwerp, the hotel is easily reachable by car. There is a public parking garage right below the hotel, making parking convenient and hassle-free. The parking fee is reasonable for a city like this, costing around 29 euros for 24 hours. Unsure of the exact parking location, I drove to the hotel's address and asked one of the receptionists for assistance. They took the time to explain and even went outside to show me the directions. This level of helpfulness and customer care was impressive. The check-in process was smooth, and our room was clean and in excellent condition, even better than the photos. The room was spacious, and we were pleasantly surprised by the size of the bathroom. The bed was also very comfortable. We enjoyed the breakfast, which offered a wide variety of dishes to suit every taste. There were cereals, fruits, pastries, eggs, pancakes, and more. For drinks, there was coffee (with options for normal or oat milk) and fresh juices. The best part of our stay was the standard check-out time of 12 PM. This allowed us to have a leisurely breakfast without feeling rushed to leave the room. We were able to return to our room, freshen up, and enjoy our last moments before checking out. Overall, this hotel provided a fantastic experience, and I highly recommend it to other travelers.